Do You Know Your Best & Worst Customers?
You have heard of the 80-20 rule, right?
This is the rule that says 20% of your customers provide 80% of your revenues.
What if you doubled those 20% into 40% of your customers and increased your revenues by 60% or more?
Well, that’s what we do!
We use our 25+ years of experience in Big Data, Customer Analysis, Marketing, and Operations Management to determine the profile(s) of your best customers, and your worst!
Our team will also identify and recommend up-sell products and services that would support your best customers and increase their life time value.
We also believe that you should ‘fire’ your worst clients. These are the ones that give you little revenues, but drain your resources month after month.
Our approach is to develop a profile of your best customer (for each product or service) and determine their Life Time Value. The team will then work with the marketing team to target the customers within that portfolio.
We will also develop a profile of your worst customer and train your sales team to stay away from them!
By the time we are done, you will have increased sales, and reduce costs!
For more information – and a free consultation – please contact us via email at info@ConceptsRise.com or call us at424-320-0524