To Your Success – Issue # XII
It’s 2 a.m. and you’re wide-awake thinking about a product your team just built and whether it will be successful in the market. If you’re an entrepreneur, you’ve been there! ...
How Data Reuse Can Help Drive Digital Transformation
If you know me, you know that I am a huge advocate of using internal and external data to improve operations, increase revenues, enhance customer services, and reduce costs. In ...
Operational Excellence: The First Part of Achieving an Executive Hero Factor
I really like this excerpt from Jeffrey Hayzlett’s book: “The Hero Factor”. Can’t wait to read the whole book. You can read the full article here. Majid Abai – ...
3 Ways Customer Relationships Will Change Forever In Light Of COVID-19
I’ve always believed that being customer-centric is the most important part of doing business. Covid-19 will make it even more important than before. This article by Dr. Gero Decker in ...
Bigger Isn’t Always Better: It’s All About Lean Data
Being a data specialist (my background) and a data driven leader, I wholeheartedly agree with Daniel Newman in this article. Yes, Choose the smart data that helps you operate better. ...
The Time Is Now For Customer Excellence
Gero Decker, in an excellent Forbes.com article, discussed reasons that every company should look into their customer support and how to be the best service provider to its customers. You ...
Operational Excellence Is Paramount to C-Suite Credibility
Want to learn about how to improve operations in an IT department? this article by Perry Rotella in Forbes emphasizes on the importance of operational excellence within the IT department ...
Differentiate yourself through operations: a roadmap to excellence
In this wonderful article in Forbes, Andrew Filev provides an overview of how operational excellence could change the dynamics of not just a company, but an industry as a whole. ...
The Elements of Good Judgment
What a great article by Sir Andrew Likierman in Harvard Business Review based on the book ” Judgment: How Winning Leaders Make Great Calls”. The author has identified one of ...