A wonderful article by Sandi Lin on identify signs of a customer leaving. As you know, at Concepts Rise, we advise our clients on customer success and churn reduction, so every tip for customer retention is great news to my ears! 

You can read the full article here.

 

Majid Abai – October 2021 – Los Angeles.

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About The Author:

Majid Abai is Managing Director of Concepts Rise (www.ConceptsRise.com), a High-Technology and Innovation Consultancy based in Los Angeles, CA, USA. With over 30 years of experience in supporting US and global organizations, Mr. Abai focuses on strategic and tactical approach to use of innovation and technology to increase revenues and reduce costs for organizations. Majid could be reached at 424-320-0524 or via email at majid.abai@ConceptsRise.com